Tickets - GoPiglet

API

#api 5 Guides

Basic Setup

#basic-setup 11 Guides

The basics you'll need to know to use BookingNinja

Customisation

#customisation 5 Guides

Make BookingNinja yours, with our full range of customisation options

Payments

#payments 5 Guides

Rota System

#rota-system 6 Guides

Use BookingNinja's rota system to make managing shift work easy for you, and your team members

Table Ordering

#table-ordering 12 Guides

Troubleshooting

#troubleshooting 2 Guides

Menu & Products

#menu-products 5 Guides

Everything about building and running your menu — products, combos, channel pricing and dietary info.

Costing & Margins

#costing-margins 4 Guides

Everything about cost and profit — ingredient costing, menu engineering, and keeping prices up to date.

Help Guides

API

Custom Trigger Webhooks: Payloads & Integrations

Using the Booking Listing API

Using the Floors & Tables API

Getting Started with the BookingNinja API

Using the Booking Update API

Basic Setup

Combining Tables with Table Chains

Bulk Editing Sessions: Update Several Sessions at Once

Dynamic Availability for Party & Activity Venues

Access Restrictions: Create Private Sessions & Time Slots

How to Change the Maximum Party Size for Bookings

Why We Recommend Linking Directly to Your Booking Page

How to Create Special Opening Times Schedules

Managing Areas & Tables

Guide to Venue Closures & Closing Out Bookings

Group Codes & Group Holds

How to Setup Opening Times

Customisation

Sell Session Packages with Addon Sessions

Creating social media graphics with the Graphics editor

Creating Custom Emails

Tracking Your Booking Form with Google Analytics & Meta Pixel

Additional Email Content in Sessions

Payments

Deposit Reductions: automatically lower deposits on quiet days and early bookings

VAT Reduction: Charging a Reduced Rate for Specific Guest Types

Setting Up Payments on a Session

Capture Only Payments

Stripe, Our Payment Gateway

Rota System

Shift Acknowledgements — Confirm Your Team Has Seen the Rota

The Rota Page: Viewing, Creating, and Publishing Shifts

Shift Templates: Reusable Weekly Patterns for Your Rota

Time Off & Availability: Managing Leave and Staff Scheduling Preferences

Teams & Roles: Organising Your Staff and Shifts

Adding Staff to the Rota System

Table Ordering

Table Ordering Settings Reference

Reporting: Your Daily Summary & Tips

Table QR Codes

Refunding a Table Order Payment

Splitting the Bill

Taking Payment for Table Orders

The Order Dashboard (Front of House)

Kitchen Stations (Routing Orders to Prep Areas)

The Kitchen Display (KDS)

Controlling What's Available (Stock, Sold Out & Serving Times)

Building Your Table Ordering Menu

Table Ordering: Overview & Turning It On

Troubleshooting

2026 Embed Code Updates

When we make a change for you...

Menu & Products

Products, Menu & Costing: How It All Fits Together

Managing Your Products & Menu

Combos & Set Menus

Channel Pricing & VAT

Allergens, Dietary Labels & Calories

Costing & Margins

Costing Your Ingredients

Menu Engineering & Margins

Keeping Ingredient Prices Up to Date

Theoretical Ingredient Usage