A big week of releases. The headline: you can now take payments through Square, and your guests can change their own bookings without calling you. As always, let us know any feedback on the below, or anything you'd like us to work on next.
Square Payments
You can now connect Square as your payment provider, as an alternative to Stripe. Once connected, Square handles the same things Stripe does today: deposits and pre-payments in the booking flow, gift vouchers, table ordering, repayment requests, payment links and refunds.
If you have both Stripe and Square connected, you choose which one takes new payments and can switch at any time. Anything already paid stays with the provider it was taken on (refunds included), so switching is completely safe.
Invoicing stays Stripe-only for now.
Customers Can Change Their Own Bookings
Guests can now reschedule or change party size on a confirmed booking themselves, from the same manage-booking page they already use to cancel. Fewer phone calls and emails for you, and the booking stays on the books instead of being cancelled.
You stay in full control:
- Turn it on per session with the new "Customer Changes" setting in the session editor, with an optional cutoff (for example, no changes within 24 hours of the booking).
- Every change is checked against your live availability exactly like a new booking, so a change can never overbook you.
- If the new time or party size costs more, the customer pays the difference before the change is confirmed.
- The guest gets a "booking changed" confirmation email, and there's a new Booking Changed notification trigger if you want to add your own alerts.
Analytics Page Rebuilt
The analytics page has been rebuilt from the ground up. It loads much faster and adds new panels with more filtering options.
The one we're most excited about: a new acquisition panel that shows where your bookings actually come from. If you tag your links with UTM parameters (Instagram bio, newsletters, Google ads and so on), each booking is attributed to the source that first brought the guest to your booking page, and you can click into any source to see the actual bookings behind the number. Time to find out which of your marketing channels really fills tables!
Graphics Editor Upgrades
The graphics editor has had a big round of improvements: more fonts, gradient fills, one-click background removal on photos, better text scaling and a set of new visual filter effects.
Fixes & Small Changes
- NEW Session categories can now cap how many bookings one customer can hold per day across the category (matched by email or phone). Handy for stopping bulk bookings and no-shows.
- NEW A "Repeat Booking" filter on the bookings list.
- NEW A :depositPaid merge tag for confirmation email templates, so your emails can show exactly what's already been paid.
- FIXD Revenue totals on the analytics page now correctly include payments taken through your connected Stripe account.
- FIXD The VAT reduction quick setup now remembers your guest type selection when you reopen it.
- FIXD A round of speed improvements to availability checks and the booking screens.
